Most people are not aware of the importance of communicating properly. An unwillingness or inability to communicate clearly can drag down your life tremendously. If you do not learn how to improve your communication skills then your professional life will not be as good as it should be and this will have a negative effect on all aspects of your life.
Thankfully, it is possible to learn the skill of communication and the results will be evident within a very short while. Keep in mind that you have to practice good communication at every available opportunity so that you become an expert at it.
• Be very particular about giving out information so that there is no delay in getting work done. Emails should be replied to within the very same day that you receive them. You will get a bad image at work if you have a habit of blocking information.
• Listen to others; don’t jump to conclusions: Since everyone at the workplace has presumably been selected with a great deal of care and has sufficient qualifications, you shouldn’t try to force your opinions on them. No matter how correct you think you are, you have to give the other person a very patient hearing.
• Speak in a professional tone at all times and use the appropriate words to get the message across. If you speak unprofessionally then you risk wasting a lot of time while communicating with others. Speak simple language that is easy to understand. It is best to keep casual language and foul words to the absolute minimum when you are at the workplace.
• Use different modes of communication to get your message across. It is always preferable to use a mode that the recipient prefers. If some people like getting emails and not phone calls then you should respect their wishes.
• Always reinforce a verbal message by sending a written message as well.
• Pay attention to your non-verbal communication. Your expression, body language and even voice modulation should be in synch with what you are saying because the person you are communicating with will certainly be examining them for clues about your true intentions. Be very polite at all times.
• Learn to control your temper or emotions before you send an email or pick up the telephone or else you might say things that you will come to regret.